Support: info@hellenicva.gr
Crew Login Register

Privacy Policy

Hellenic Airlines Virtual (“we”, “our”, “us”) operates the online flight simulation community and virtual airline accessible at hellenicva.gr and its connected systems (Crew Center, VA Base, Dispatch Center, and related portals). We are committed to protecting your personal information and respecting your privacy in accordance with the European Union General Data Protection Regulation (GDPR).

1. Information We Collect

We collect only the information necessary to operate our virtual airline services, including:

  • Basic account details: name, email address, and IVAO or VATSIM ID.
  • Virtual flight data: flight reports (PIREP), flight hours, routes, aircraft types, and statistics.
  • System usage data: login timestamps, IP address (for security), and browser type.
  • Optional content you submit, such as staff applications or event participation forms.
2. How We Use Your Information

Your data is used solely for virtual aviation purposes, including:

  • Validating and processing flight reports (PIREP submissions).
  • Maintaining your pilot profile, statistics, and virtual career history.
  • Providing access to internal systems such as Crew Center, Dispatch, and Events.
  • Contacting you for operational updates or events (never for marketing).
3. Data Retention

Flight records and pilot profiles are retained for as long as you remain a registered member. You may request removal of your account and associated data at any time by contacting info@hellenicva.gr.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access or loss. All Crew Center connections use encrypted HTTPS protocols, and sensitive credentials are stored securely and hashed.

5. Third-Party Services

We do not sell or share your data with third parties. Limited information (callsign, flight details) may be transmitted to IVAO or similar online flight networks for flight tracking and validation purposes only.

6. Cookies

Our websites use essential cookies to maintain login sessions and system preferences. By continuing to use our platforms, you consent to the use of cookies as described in this policy.

7. Your Rights

You have the right to access, correct, or delete your personal data stored in our systems. Requests can be sent to info@hellenicva.gr.

8. Updates to This Policy

This Privacy Policy may be updated periodically to reflect new features or regulatory requirements. The latest version will always be available on this page.

9. Contact

For any questions regarding this Privacy Policy or how your data is handled, please contact:
Hellenic Airlines Virtual
Email: info@hellenicva.gr
Website: https://hellenicva.gr

Last updated: April 2026